Changes

added tools
|Scenario Task Parent=I want to be protected from malicious emails
|Scenario Task Type=Malware Infection
|Scenario Tools and Services=NetCraft, WorldIP
|Scenario Task Description=Receiving messages asking you to click on a certain link, reply with private and sometimes confidential data or open an attachment, could also be a [https://en.wikipedia.org/wiki/Phishing Phishing attack]. Targeted attack messages - whereby the content is specifically tailored to be relevant to you are known as [http://www.wired.com/2015/04/hacker-lexicon-spear-phishing/ spear phishing]. In the everyday humdrum of working life, reading dozens if not hundreds of emails per day, it is quite easy to mistakenly click on a link or open an attachment, without giving a second thought to the sender's identity or intent. Targeted attacks (an email purportedly from your friend or your boss) are even harder to detect. Please review the [https://ssd.eff.org/en/module/how-avoid-phishing-attacks How to avoid phishing attacks] guide from the EFF.
Some of the bigger email providers like [https://support.google.com/mail/answer/184963?hl=en&ref_topic=3394464&vid=1-635773191968940616-20681252 Gmail] or [http://www.microsoft.com/security/online-privacy/phishing-scams.aspx#Recognize Hotmail] offer help to detect and report phishing attacks. The [http://toolbar.netcraft.com/ NetCraft tool] tool can protect your web browser from accessing known websites used for phishing re-directions. Firefox users can also install additional [https://addons.mozilla.org/en-us/firefox/addon/worldip/ add-ons] to double-check a site's validity before visiting it. In principle you should:
* Never click on links in email messages directly (copy and paste them into the browser manually if you're intent on opening it)